After you have ordered
If you have just placed your order on our system and need to email photos to correspond to your order please forward a copy of your receipt with the photos you want us to use, to:
*Important, if you do not have a copy of your auto generated receipt, please include in your email your full name that the order was placed under and the email address that you entered at the time you placed your order. We will need this information to correctly assign the photos that you send to us to your order.
During Order Production
If you currently have an order in the system and need to obtain an update, or communicate directly with the sculpting team, we encourage you to post the message directly on the CPanel discussion thread. If you still prefer to email us, please indicate your order number, full name, and email address within the context of your message and email to
You can also phone us at 1.888.338.0211